Zorba Mobile Care — Shipping & Delivery Policy

1. Processing Time

  • Order Processing: Most orders are processed and dispatched within 1 to 2 business days after payment confirmation.
  • Quality Check: Each product—especially repair parts like front cameras—is inspected for quality before shipping to ensure reliability.zorbamobile.com+1

2. Shipping Options & Delivery Times

  • Standard Shipping (Domestic): Delivery typically takes 3–7 business days, depending on your location.
  • Expedited Shipping: Available at checkout—opt for faster delivery for an additional fee.

3. Shipping Costs

  • Shipping rates are calculated based on delivery location, package weight, and chosen service level.
  • Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

4. Tracking Your Order

Once your order is dispatched, you’ll receive a shipping confirmation via email along with a tracking number to monitor delivery status directly.

5. International Shipping

  • Availability: International shipping is available for select products.
  • Delivery Time: Varies by destination—typically 7–21 business days based on the courier and region.
  • Note: Customers are responsible for any import duties, taxes, or customs fees that may apply.

6. Delivery Issues

  • Undelivered or Returned Packages: If a parcel is returned due to an incorrect address or if it’s unclaimed, additional shipping charges may apply for re-dispatch. Alternatively, you may opt for a refund of the product cost only.
  • Damaged Items: Please inspect your order immediately upon arrival. If goods are damaged, contact us within 24 hours of delivery with a photo of the damage. We will evaluate and assist with a replacement or refund.Zorbaonline

7. Force Majeure

Zorba Mobile Care is not liable for delays or failures in delivery due to events beyond our control—such as natural disasters, civil unrest, or postal service disruptions. These situations may impact delivery timelines.

8. Contact Us

Have questions about your shipment? Reach out to our support team at:
Email: zorbamobile@gmail.com
Phone: +91-98985-33963
Address: 412, Pushti Heights, Gurukul Road, Memnagar.